ServiceNow is applying its industry-leading service management capabilities to customer service to close the service gap. Unlike traditional CRM products that stop at customer engagement, Customer ...
IT helpdesk team lead Anthony Warrell told a ServiceNow AI readiness digital summit that the work aligns with a broader ‘AI ...
Lightstep Incident Response gives devops teams access to observability tools to determine the root cause of incidents via a self-service portal. ServiceNow has added an incident management platform to ...
ServiceNow customizations can deeply influence how an organization operates, especially when addressing industry-specific ...
The portal will help increase the speed, agility, and efficiency of the AFP’s ability to receive and action reports. The Australian Federal Police (AFP) has implemented the ServiceNow platform to ...
ORLANDO, Fla.--(BUSINESS WIRE)--KNOWLEDGE17 – ServiceNow (NYSE: NOW), today announced ServiceNow Communities, a major new application in its Customer Service Management solution. More than ever, ...
If ServiceNow CEO John Donahoe weren't already fully committed to running one of the fastest-growing and most-innovative software companies on the planet, he could make a great living teaching ...
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