The fast casual burger brand hopes a new rewards system, modernized point-of-sale platform and AI-backed operational ...

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I just cleaned out the office junk drawer and found more than seven punch cards for everything from pizza to coffee. Clearly, ...

Companies have been treating loyalty programs less like reward systems and more like data-harvesting tools. Here's what to ask yourself before signing up for one. Store loyalty programs used to be ...

At the point of sale, there is a direct connection between the customer and the retailer—and it’s a powerful moment for ...

Hand on your heart, how many loyalty programs have you signed up for just to get that 15% off welcome coupon and then immediately forgot about afterward? As David Beckham said: Be honest! Even in this ...